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All-new Tourneo Connect and Ford-Volkswagen Alliance Frequently Asked Questions (FAQs)
Can I Control When I Share Location Data via FordPass Connect?
Can I decide which data is collected through FordPass Connect?
Can I Prevent FordPass Connect From Using My Data?
Can I retrofit FordPass Connect to my vehicle?
Can I share my subscription with other family members or friends?
Can I Upgrade or Downgrade FordPass Connect?
Can I Upgrade or Downgrade FordPass Connect?
Can I use the Wi-Fi hotspot when the ignition is off?
Can the same Vodafone account be used in different vehicles?
Does my FordPass subscription automatically cancel if I sell my vehicle?
Ford Live Traffic Data Provider
FordPass Oil Life Service Reminder Feature
How can I tell when an oil change is required using FordPass?
How do I activate my vehicle's modem using FordPass?
How do I Buy Data Once my Complimentary Wi-Fi Hotspot Trial has Expired?
How do I cancel my FordPass Connect subscription?
How do I make my FordPass Connect hotspot invisible?
How do I remove FordPass modem access for authorised users?
How do I request vehicle authorisation to use the FordPass App?
How do I start using FordPass Connect?
How do I use the Horn and Lights feature in FordPass?
How to activate the modem in your Ford Mustang Mach-E?
How to check if a vehicle has a modem?
How will my FordPass Connect data be used?
I can't find any available subscriptions in my Ford Account, what do I do?
I still have a question about my subscription who can I contact?
Is there a distance restriction when using the locking features in FordPass?
What are my Ford Customer Connectivity Settings?
What are the Benefits of FordPass Connect vs. Mobile Tethering for Live Traffic?
What Are the Benefits of Vehicle Activation?
What Are the Costs for Using FordPass Connect Abroad?
What data is the FordPass Connect modem sending from my vehicle in factory setting?
What is a FordPass Subscription?
What is a Schedule Maintenance Minder?
What is Local Hazard Information?
What is the Trip Planner feature?
What Personal Data is Shared With Ford Through FordPass Connect?
Where is FordPass Connect data transferred?
Why does FordPass show my activation status as unavailable?
Why have I reached an activation limit in FordPass?
Why is my authorisation request blocked in FordPass?
