How do I request vehicle authorisation to use the FordPass App?

You can request vehicle authorisation access by selecting to activate your vehicle, then following the remaining prompts in FordPass^®*. Use the steps below for more details.

Request Vehicle Access 

To request shared access:

1. Open the FordPass App.
2. Select Connect to Vehicle. 

3. Tap Request shared access if you will be an additional user.

   Notes:

   • A message will be sent to all authorised drivers. 
   • If you want to connect to a vehicle and remove all current users, you can perform a reset. 

You can check the status of your request by clicking Check My Access Request.

Notes:

• For lost or stolen devices, visit the I lost my device and FordPass is still active topic.
• For new devices, visit the I have a new device and want to add FordPass topic.

Additional Information

How do I approve a request for vehicle access?
Why does my activation show as in progress?
What does activation pending mean?

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^*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.