Why is my authorisation request blocked in FordPass?

If you requested authorisation for remote command access five times and each one was denied, you will receive a message advising your request is blocked. There is a 24-hour wait from the last attempt before you can try again. 

Contact a Guide using the Account > Help options in FordPass^®* if you need additional assistance.

More FordPass Information

For more detailed information on FordPass features and functions, visit our FordPass support page and browse by your preferred topic.

Helpful FordPass Support Categories

• FordPass Connect
• FordPass Remote Features
• Manage my FordPass Account
• Troubleshooting

Additional Information

How do I request vehicle authorisation?

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^*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.