>>>What are Vehicle Health Alerts?

What are Vehicle Health Alerts?

Vehicle Health Alerts use data from your vehicle to provide you with updates on your vehicle's health. You can view Vehicle Health Alerts in the FordPass^®* App.

Important: Your vehicle must have FordPass^® Connect and your modem must be activated.

They will provide information about your:

Recalls.
Field Service Actions.
Oil Life (select vehicles only).
Tyre Pressure (select vehicles only).
Diagnostic Trouble Codes.

Each Vehicle Health Alert will tell you:

What the alert means.
The level of severity.
Actions or next steps required.

Note: Recalls and Customer Satisfaction Programs will also appear on FordPass for non-connected vehicles as well as in your Vehicle Dashboard on Ford.com.

Vehicle Health Alerts in FordPass

Important: You can view Vehicle Health Alerts in the FordPass App if your vehicle has the FordPass Connect modem and is in an activated status.

Select the option below that has your FordPass App experience listed for more details on how to view Vehicle Health Alerts in FordPass.

Set Up Vehicle Health Alerts

There is no setup required for Vehicle Health Alerts if you meet all the requirements below, as they should run automatically.

View Vehicle Health Alerts in FordPass - FordPass App 5.X Experience

To check for Vehicle Health Alerts in FordPass:

Open the FordPass App.
Go to the Service screen.
Tap the Vehicle Health box.

Any active and available alerts will appear on the next screen.

Important: You must be a connected modem user to access this feature. If you do not have access, visit our Request Vehicle Acess topic for steps.

Notes:

If you experience any issues, contact a Guide using the Account > Contact Help options in FordPass.
If you need additional help understanding your alert, you can contact your Ford Dealer.

View Vehicle Health Alerts in FordPass - FordPass App 4.X Experience

To check for Vehicle Health Alerts in FordPass:

Open the FordPass App.
Go to the Vehicle screen.
Select Vehicle Status.

Any active and available alerts will appear on the next screen.

Important: You must be an authorised modem user to access this feature. If you do not have access, visit our Request Vehicle Authorisation topic for steps.

Notes:

If you experience any issues, contact a Guide using the Account > Help options in FordPass.
If you need additional help understanding your alert, you can contact your Ford Dealer.

*FordPass App is compatible with select smartphone platforms and available via download. Data rates may apply.