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Removing a Vehicle from a Ford/Lincoln Account

Customers may ask for assistance with deleting a vehicle from the FordPass App or the Ford Owner online account.

FordPass Guides Team Handling

Choose from the options below based on the customer's needs.

FordPass App 

Advise the member to: 

  1. Identify the vehicle you want to remove from the garage.

    Note: If there are multiple vehicles, swipe left or right until the desired vehicle is reached.
     
  2. Tap Vehicle Details

    Vehicle Details highlighted in a red box.
  3. Scroll down and tap Remove Vehicle

    Remove Vehicle option highlighted in a red box.
  4. Select Remove Vehicle on the pop-up message.

    Pop Up box to confirm Removing of Vehicle highlighted in a red box.

There will not be a screen for vehicle removal confirmation, only an error message if you are unable to remove the vehicle. 

Unable to Remove Vehicle Error Message

Ford Owner Online Account

Advise the customer:

  1. Log in to your market-specific Ford support site. 
  2. Click the Profile icon at the top right of the screen. 
    Profile Icon
     
  3. Select the Vehicle Dashboard
  4. Choose the vehicle you wish to remove. 
  5. Select <Your Name's> Account from the Profile icon dropdown at the top right of the screen.
    Profile Icon
     
  6. Select Remove vehicle.
  7. Select Confirm.

Additional Information

Contact a FordPass Guide

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