How to reset my Ford Account password

When registering for Ford Account, you will have set-up an email username and password. If you have forgotten your password, you can reset it by following the steps below.  

• Click Log In / Register at the top of the Ford homepage  
• Go to Forgot Password and follow the instructions 

If you can no longer access the email account with which you set up your Ford Account, please contact the Customer Relationship Centre, call 1800 771 199. 

How to change your Ford Account password

• Sign in to your Ford Account 
• Go to Your Account > Settings 

Here you will see the option to edit or update your password.

Choosing a Password

Ford Account passwords must be: 

• At least 8 characters long 
• Different to your email username 

Passwords cannot include too many repeated characters.

Please remember to always keep your password secure.

Ford Account and the FordPass app

If you have the FordPass™ app, you already have a Ford Account. Ford Account online and FordPass share the same features and data. 

The same login details are used for both platforms. If you reset your password for your Ford Account it will also change on the App. 

If you don't yet have FordPass*, download it now and unlock your vehicle's full potential.

Download FordPass: Apple App Store

Download FordPass in Google Play

_{*FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.}