Ford PromotionsCommercial VehiclesAsk Ford

Contacts are not Importing with Bluetooth on Ford Electric Explorer

Please try the troubleshooting steps below to resolve the issue:

  1. Be sure that the contacts do not contain any special characters in the name.
  2. Reset the infotainment system by holding the power button for 10 seconds.
  3. Remove the vehicle connection from the phone and then re-pair the phone.
  4. In your device’s Bluetooth settings, make sure the option is selected to allow contacts to be accessed by the vehicle.
  5. Try a factory reset on the infotainment system and then re-pair your device.

If the above steps do not work, please get in touch with your local Ford Dealer.
 

Ford.ie uses cookies and similar technologies on this website to improve your online experience and to show tailored advertising to you.

You can manage cookies at any time one the manage cookie settings page but this may limit or prevent use of certain features on the website.

Please see the website privacy and cookie policy for further information.